Latest Version
23.3.0 Safe to install
23.3.0 Safe to install
This mobile application empowers teams to manage customer phone and text interactions seamlessly, even while on the move. It serves as a comprehensive collaboration tool utilized worldwide, designed to enhance workforce mobility while ensuring continuous connectivity with customers and prospects.
Key features include:
- Facilitates connections for on-the-go employees with clients and colleagues, regardless of their location.
- Maintains a consistent business identity across all employee mobile devices.
- Allows users to sign in as a softphone, VoIP device, or PSTN device.
- Enables setting of availability statuses (Ready or Not Ready) to efficiently route business calls and text messages while responding on behalf of the organization.
- Provides the ability to check colleagues' status to facilitate effective communication.
- Offers insights into call, text, email, chat, and social channel volumes, along with visibility into what is pending in the queue.
- Allows for the transfer and requeuing of conversations to another queue or an external destination.
Please note that the use of the CallCorp app necessitates a paid subscription and is exclusively available for existing customers. Additionally, data charges and voice minutes may apply during mobile app usage.
Overview
Agent Mobile Experience is a Freeware software in the category Business developed by Total.Care Holdings LLC..
The latest version of Agent Mobile Experience is 23.3.0, released on 04/03/2025. It was initially added to our database on 04/03/2025.
Agent Mobile Experience runs on the following operating systems: iOS.
Users of Agent Mobile Experience gave it a rating of 5 out of 5 stars.
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