Phiên bản mới nhất
23.3.0 An toàn để cài đặt
23.3.0 An toàn để cài đặt
This mobile application empowers teams to manage customer phone and text interactions seamlessly, even while on the move. It serves as a comprehensive collaboration tool utilized worldwide, designed to enhance workforce mobility while ensuring continuous connectivity with customers and prospects.
Key features include:
- Facilitates connections for on-the-go employees with clients and colleagues, regardless of their location.
- Maintains a consistent business identity across all employee mobile devices.
- Allows users to sign in as a softphone, VoIP device, or PSTN device.
- Enables setting of availability statuses (Ready or Not Ready) to efficiently route business calls and text messages while responding on behalf of the organization.
- Provides the ability to check colleagues' status to facilitate effective communication.
- Offers insights into call, text, email, chat, and social channel volumes, along with visibility into what is pending in the queue.
- Allows for the transfer and requeuing of conversations to another queue or an external destination.
Please note that the use of the CallCorp app necessitates a paid subscription and is exclusively available for existing customers. Additionally, data charges and voice minutes may apply during mobile app usage.
Tổng quan
Agent Mobile Experience là một Freeware phần mềm trong danh mục Kinh doanh được phát triển bởi Total.Care Holdings LLC..
Phiên bản mới nhất của Agent Mobile Experience là 23.3.0, phát hành vào ngày 03/04/2025. Vào lúc đầu, nó đã được thêm vào cơ sở dữ liệu của chúng tôi trên 03/04/2025.
Agent Mobile Experience đã chạy trên hệ điều hành sau: iOS.
Người sử dụng của Agent Mobile Experience đánh giá xếp hạng 5 trong số 5 sao.
Ảnh chụp màn hình (Nhấn vào đây để xem hình lớn hơn)
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