Agent Mobile Experience 23.3.0

Agent Mobile Experience 23.3.0

Total.Care Holdings LLC. – Freeware – iOS
z 3 głosów
Najnowsza wersja
23.3.0
Sejf do zainstalowania
image/svg+xml EXCELLENT User Rating

This mobile application empowers teams to manage customer phone and text interactions seamlessly, even while on the move. It serves as a comprehensive collaboration tool utilized worldwide, designed to enhance workforce mobility while ensuring continuous connectivity with customers and prospects.

Key features include:

  • Facilitates connections for on-the-go employees with clients and colleagues, regardless of their location.
  • Maintains a consistent business identity across all employee mobile devices.
  • Allows users to sign in as a softphone, VoIP device, or PSTN device.
  • Enables setting of availability statuses (Ready or Not Ready) to efficiently route business calls and text messages while responding on behalf of the organization.
  • Provides the ability to check colleagues' status to facilitate effective communication.
  • Offers insights into call, text, email, chat, and social channel volumes, along with visibility into what is pending in the queue.
  • Allows for the transfer and requeuing of conversations to another queue or an external destination.

Please note that the use of the CallCorp app necessitates a paid subscription and is exclusively available for existing customers. Additionally, data charges and voice minutes may apply during mobile app usage.

Przegląd

Agent Mobile Experience to Freeware oprogramowanie w kategorii Firma opracowane przez Total.Care Holdings LLC..

Najnowsza wersja Agent Mobile Experience jest 23.3.0, wydany na 03.04.2025. Początkowo był to dodane do naszej bazy na 03.04.2025.

Agent Mobile Experience jest uruchamiany w następujących systemach operacyjnych: iOS.

Użytkownicy Agent Mobile Experience dał pewien oszacowanie od 5 z 5 gwiazdek.

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