Neueste Version
23.3.0 Sicher
23.3.0 Sicher
This mobile application empowers teams to manage customer phone and text interactions seamlessly, even while on the move. It serves as a comprehensive collaboration tool utilized worldwide, designed to enhance workforce mobility while ensuring continuous connectivity with customers and prospects.
Key features include:
- Facilitates connections for on-the-go employees with clients and colleagues, regardless of their location.
- Maintains a consistent business identity across all employee mobile devices.
- Allows users to sign in as a softphone, VoIP device, or PSTN device.
- Enables setting of availability statuses (Ready or Not Ready) to efficiently route business calls and text messages while responding on behalf of the organization.
- Provides the ability to check colleagues' status to facilitate effective communication.
- Offers insights into call, text, email, chat, and social channel volumes, along with visibility into what is pending in the queue.
- Allows for the transfer and requeuing of conversations to another queue or an external destination.
Please note that the use of the CallCorp app necessitates a paid subscription and is exclusively available for existing customers. Additionally, data charges and voice minutes may apply during mobile app usage.
Übersicht
Agent Mobile Experience ist eine Freeware-Software aus der Kategorie Office & Business, die von Total.Care Holdings LLC. entwickelt wird.
Die neueste Version von Agent Mobile Experience ist 23.3.0, veröffentlicht am 03.04.2025. Die erste Version wurde unserer Datenbank am 03.04.2025 hinzugefügt.
Agent Mobile Experience läuft auf folgenden Betriebssystemen: iOS.
Die Nutzer haben Agent Mobile Experience eine Bewertung von 5 von 5 Sternen gegeben.
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