23.3.0 Säkert att installera
This mobile application empowers teams to manage customer phone and text interactions seamlessly, even while on the move. It serves as a comprehensive collaboration tool utilized worldwide, designed to enhance workforce mobility while ensuring continuous connectivity with customers and prospects.
Key features include:
- Facilitates connections for on-the-go employees with clients and colleagues, regardless of their location.
- Maintains a consistent business identity across all employee mobile devices.
- Allows users to sign in as a softphone, VoIP device, or PSTN device.
- Enables setting of availability statuses (Ready or Not Ready) to efficiently route business calls and text messages while responding on behalf of the organization.
- Provides the ability to check colleagues' status to facilitate effective communication.
- Offers insights into call, text, email, chat, and social channel volumes, along with visibility into what is pending in the queue.
- Allows for the transfer and requeuing of conversations to another queue or an external destination.
Please note that the use of the CallCorp app necessitates a paid subscription and is exclusively available for existing customers. Additionally, data charges and voice minutes may apply during mobile app usage.
Översikt
Agent Mobile Experience är en Freeware programvara i den kategorin Företag utvecklats av Total.Care Holdings LLC..
Den senaste versionen av Agent Mobile Experience är 23.3.0, släppt på 2025-04-03. Det lades ursprungligen till vår databas på 2025-04-03.
Agent Mobile Experience körs på följande operativsystem: iOS.
Användare av Agent Mobile Experience gav det betyget 5 av 5 stjärnor.
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