Senaste versionen
23.3.0 Säkert att installera
23.3.0 Säkert att installera
This mobile application empowers teams to manage customer phone and text interactions seamlessly, even while on the move. It serves as a comprehensive collaboration tool utilized worldwide, designed to enhance workforce mobility while ensuring continuous connectivity with customers and prospects.
Key features include:
- Facilitates connections for on-the-go employees with clients and colleagues, regardless of their location.
- Maintains a consistent business identity across all employee mobile devices.
- Allows users to sign in as a softphone, VoIP device, or PSTN device.
- Enables setting of availability statuses (Ready or Not Ready) to efficiently route business calls and text messages while responding on behalf of the organization.
- Provides the ability to check colleagues' status to facilitate effective communication.
- Offers insights into call, text, email, chat, and social channel volumes, along with visibility into what is pending in the queue.
- Allows for the transfer and requeuing of conversations to another queue or an external destination.
Please note that the use of the CallCorp app necessitates a paid subscription and is exclusively available for existing customers. Additionally, data charges and voice minutes may apply during mobile app usage.
Översikt
Agent Mobile Experience är en Freeware programvara i den kategorin Företag utvecklats av Total.Care Holdings LLC..
Den senaste versionen av Agent Mobile Experience är 23.3.0, släppt på 2025-04-03. Det lades ursprungligen till vår databas på 2025-04-03.
Agent Mobile Experience körs på följande operativsystem: iOS.
Användare av Agent Mobile Experience gav det betyget 5 av 5 stjärnor.
Screenshots (Klicka för större)
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